Job Description
The Telephonic Critical Support Nurse supports a busy 24/7 clinical call center, responding to a wide variety of incoming calls from patients, clinicians, referral sources, and hospitals. The team provides support for chronic therapies, including Home Infusion Therapy, and handles after-hour calls for all divisions of Accredo Health Group Specialty Pharmacies.
**Key Responsibilities:**
+ Triage incoming calls from patients, clinicians, hospitals, and other sources. Intervene to address life-threatening medication interruptions.
+ Guide patients, caregivers, and clinicians through assessment of potential disruptions in medication administration, including pump malfunction, central line problems, and patient error.
+ Troubleshoot issues with infusion devices, answer infusion access questions, and provide therapy support.
+ Coordinate communication between patients, caregivers, pharmacists, nurses, hospital staff, and physicians.
+ Ensure timely provision of ...
**Key Responsibilities:**
+ Triage incoming calls from patients, clinicians, hospitals, and other sources. Intervene to address life-threatening medication interruptions.
+ Guide patients, caregivers, and clinicians through assessment of potential disruptions in medication administration, including pump malfunction, central line problems, and patient error.
+ Troubleshoot issues with infusion devices, answer infusion access questions, and provide therapy support.
+ Coordinate communication between patients, caregivers, pharmacists, nurses, hospital staff, and physicians.
+ Ensure timely provision of ...
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Submit ApplicationJob Details
- Location Bloomfield, CT
- Job Type Full-time
- Category other-general
- Posted Date July 08, 2026
- Application Deadline July 13, 2026