Telephone Operator

• Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.
• Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
• Screens incoming calls for guest when requested.
• Updates room rack in Telephone Exchange.
• Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
• Handles emergency communications for the hotel.
• Maintains cleanliness and order of work area.
• Performs duties as may be assigned.

Bachelor's in Tourism , Languages or any related Field.

- ( 0-3 ) years experience working with Opera or a related system.

- Fluency in English is a must.

- Additional languages are a plus.

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