Telephone Business Development Manager

A telephone-based role focused on originating new lending opportunities through events and key distribution relationships.

The role involves providing telephone and email-based sales support, liaising with brokers on new enquiries, handling inbound sales administration requests, and supporting the wider Networks strategy nationally.

Key Accountabilities

• Working collaboratively to follow up leads, register new brokers, and introduce distribution partners to West One’s mortgage offering.
• Supporting the Club & Network registration and completion targets.
• Arranging meetings with Club & Network brokers for Field-Based and Telephone-Based BDMs.
• Speaking to introducers and handling new business enquiries.
• Providing ad-hoc support to sales regions where volumes are high.
• Offering sales support to the Head of Internal Sales – including holiday cover, overflow management, and terms chasing when required.

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