Job Description
Descripción del empleo
Building and Maintaining Customer Base
Answers owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.Fulfills requests from owners or prospective owner regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.Monitors contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.Follows up on referrals from owners.Develops and maintains records on customer contacts and use that information to support effective follow-up encounters.Contacts owners to monitor satisfaction, makes aware of upcoming promotions, and develops business opportunities (e.g., reloads, referrals).Uses available Customer Relationship Management systems (e.g., Seibel, Universe) to main...
Ready to Apply?
Submit your application today and join our talented team at Marriott Vacations Worldwide.
Submit Application