Telecom Technician

Job Description
We are seeking a Telecom Technician to support the refresh of legacy PBX systems (Siemens and Nortel) with Cisco VoIP infrastructure across multiple hospital campuses. This role involves hands-on deployment of new Cisco phones, ensuring connectivity, and performing functional testing and troubleshooting. This is phase 1 of the project. It will roll right into phase 2 which is the analog migration.

Key Responsibilities:

- Replace legacy PBX phones (Siemens and Nortel) with Cisco VoIP phones at designated hospital sites.
- Ensure proper connectivity and configuration of each device.
- Conduct inbound and outbound call testing to verify functionality.
- Troubleshoot and resolve any connectivity or performance issues.
- Collaborate with existing team members to ensure smooth execution of the refresh project.
- Maintain accurate records of installations and issues encountered.

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