Telecom Support Service Delivery Manager (SDM)

Source 1 Solutions
📍 Clearwater, Florida, United States 💼 Full Time 🕒 Posted June 12, 2026

Job Description

Role Overview


The Telecoms Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high service quality, operational efficiency, and effective stakeholder communication, including executive-level reporting in a fast paced environment.


Key Responsibilities


•        Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.


•           Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.


•           Coordinate cross-functional teams to deliver consistent and high-quality telecom services.

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Job Details

  • Location Clearwater, Florida
  • Job Type Full Time
  • Category Operations Specialties Managers
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026