Telecom Order Processing Specialist

Location: Remote (Candidates must reside in Hermosillo, Sonora or be available to attend the office when required.)

Schedule

Monday – Friday

8:00 AM – 5:00 PM (Hermosillo Time)

About the Role

Unity Communications is seeking a Telecom Order Processing Specialist to support business wireless operations across multiple U.S. telecom carriers.

This role is ideal for someone who is highly organized, customer-focused, and enjoys working in a fast-paced environment where accuracy and efficiency are essential.

Responsibilities

• Process new wireless activations, upgrades, and account modifications.

• Support telecom sales teams with customer account setup and order processing.

• Manage device orders, exchanges, returns, and customer requests.

• Handle billing inquiries and customer escalations.

• Maintain accurate documentation and s...

Ready to Apply?

Submit your application today and join our talented team at Unity Communications.