Telecom Administrator

Job Description
Overview: Insight Global is seeking a Telecommunications Administrator to manage and support the hospital’s enterprise voice and communication systems in a 24/7 healthcare environment. This role is responsible for the reliability, security, and performance of VoIP, PBX, call center, and paging systems that support clinical operations and patient communication.

The ideal candidate has hands‑on telecom experience, strong vendor coordination skills, and is comfortable operating in a mission‑critical hospital setting.

Responsibilities:
 • Administer and support enterprise telecommunications systems:
  • VoIP, PBX, voicemail, call recording, call center platforms
 • Configure and optimize:
  • SIP trunks, dial plans, call routing, extensions
 • Monitor system performance and troubleshoot telecom issues
 • Apply firmware updates, patches, backups, and system changes
 • Serve as primary point of contact for telecom vendors and service ...

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