Telecaller / Counsellor

Confidential
📍 Ludhiana, Punjab, India 💼 Full-time 🕒 Posted June 27, 2026

Job Description

Job Description
  • Good communication skills
  • Comfortable working in a target-based environment
  • Ability to handle enquiries and convert leads
  • Handle high-volume outbound cold/warm calls and field incoming inquiries from leads.
  • Understand client needs, recommend appropriate products/courses, and explain benefits, pricing, and eligibility criteria.
  • Nurture leads through consistent follow-ups via phone and email to drive conversions.
  • Accurately log all client interactions, feedback, and outcomes in CRM or lead-tracking software.
  • Address concerns, overcome objections, and build long-term relationships to foster trust.
  • Hand off converted leads to the admissions or sales team and coordinate any necessary paperwork

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Job Details

  • Location Ludhiana, Punjab
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 27, 2026
  • Application Deadline August 06, 2026