Tele-Interviewer

Sun Life
📍 Taguig, Metro Manila, Philippines 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Job Description

:

The interviewer's role is to, during a recorded interview, simultaneously interview the client and document the answers, collecting confidential information about the client's medical history (health and medication) and non-medical (lifestyle).

As a key touch point with the client, responsibilities include

  • completing the tele interview,
  • arranging for calling back with clients that are not available,
  • informing the advisor of updates on the case using CSW and/or over the phone
  • Answering the client’s questions about the next step of the process up to transferring the client to other units upon request.
  • We are an equal opportunity employer and welcome applications from Persons with Disabilities.

    Job Category:

    Call Centre

    Posting End Date:

    Ready to Apply?

    Submit your application today and join our talented team at Sun Life.

    Submit Application

    Job Details

    • Location Taguig, Metro Manila
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 09, 2026
    • Application Deadline July 19, 2026