Telco Customer Service - CSR - Open for Fresher

Sapient Global Services is hiring Customer Service Representatives for our Telco Account in Quezon City, Philippines. This onsite BPO opportunity is perfect for fresh graduates, career shifters, and applicants with or without call center experience who want to build a stable and rewarding career in the customer service industry.



As a Telco Customer Service Representative in Quezon City, you will assist customers with billing concerns, account inquiries, technical support, and service-related concerns while delivering excellent customer service in a fast-paced environment.



Key Responsibilities

Handle customer concerns through phone, chat, or email support

Assist customers with billing, account updates, and technical concerns

Provide accurate product and service information

Resolve customer issues efficiently and professionally

Document customer interactions in company systems

Follow company procedures and quality st...

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