Técnico de Sistemas Pl - NOC

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Field Support Organization

Job Description

• Monitoramento e Suporte remoto no NOC;
• Suporte remoto e troubleshooting (intervenção nível 01);
• Abertura e tratamento de requisições de suporte;
• Relatório de fechamento de tickets;
• Interface e suporte ao time de campo para tratamento de chamados;
• Elaboração de relatórios...