TechOps Manager

Job Description
Our client is seeking a Manager of Technical Operations to lead a team of engineers at our Glenwillow, Ohio Data Center. This role focuses on managing a team that maintaining and optimizing 24/7 real-time transaction systems for Central Gaming Platforms. The ideal candidate will oversee system performance, ensure operational reliability, mentor technical staff, and coordinate cross-functional support. Strong leadership, technical expertise, and a passion for solving complex operational challenges are essential.

• Managing/supporting/mentoring a team of TechOps Engineers who will be responsible for the following.
o Production support
o System monitoring and maintenance
o Automation + Scripting
o Performance tuning
o Terminal connectivity
o Incident management + troubleshooting
o Collaboration w/ cross functional teams
o Documentation + reporting

Salary range: $115,000. - 125,000.

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