Technology Support III

JPMorgan Chase
📍 Plano, TX, United States 💼 Full-time 🕒 Posted July 01, 2026

Job Description

Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

**Job responsibilities**

+ Provides end-to-end SLAs, reliability, and uptime for applications and infrastructure.
+ Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outputs and handling operational data according to sensitivity and security requirements.
+ Proactively monitor, troubleshoot, and resolve incidents using Grafana, AWS CloudWatch...

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Job Details

  • Location Plano, TX
  • Job Type Full-time
  • Category other-general
  • Posted Date July 01, 2026
  • Application Deadline July 06, 2026