Technology Support Analyst I - Overnight

Requisition: 202600186S

Occupational Category (Staff Positions Only): Technical/Para-Professional

Hiring Salary: Monthly-Staff

Department: SHSU Online

General Requirements:
Associates Degree or sixty hours of college credit and two years of experience in related field required. Strong customer service experience and a working technical knowledge of both Windows and MacOS operating systems, internet browsers, Microsoft Office, and basic multimedia software, or in a related field is required. A combination of education, experience, and/or training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position/Usual Duties:
Provides comprehensive support both of a technical and non-technical nature for the University’s Learning Management System and associated third-party software in support of Sam Houston State University’s online education efforts.

Primary Responsibilities (Staff Pos...

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