Technology Customer Support Representative

Overview
We are seeking a Technology Support Professional who is passionate about the financial services industry and delivering exceptional client experiences. In this role, you will provide end-to-end technical support to a client base of sophisticated financial professionals, ensuring seamless navigation and use of proprietary financial technology platforms and related applications.
This position requires a strong blend of technical troubleshooting, customer service, and the ability to communicate complex information in a clear, concise way.
Key Responsibilities

+ Provide technical support to financial professionals, assisting with navigation and troubleshooting of proprietary and third-party software, office applications, and web browsers

+ Drive first-contact resolution by guiding users through systems, processes, and technology platforms

+ Maintain working knowledge of all supported products and clearly explain features, differences, and use ca...

Ready to Apply?

Submit your application today and join our talented team at TEKsystems.

Submit Application