Technical Support Technician

ESG Solutions

📍 Kingston, Ontario, Canada 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

About the Role
Are you passionate about solving technical problems and delivering exceptional customer service? We are seeking a Technical Support / Field Technician to join our Mining team. In this dynamic role, you will be the first point of contact for customer technical support requests, using tools like Zendesk to ensure timely and high-quality service. You’ll also travel to remote locations to install and maintain cutting-edge microseismic monitoring systems.
This is a great opportunity for someone who thrives in a customer-facing role, enjoys hands-on technical work, and is excited about travel and fieldwork.
Key Responsibilities
Serve as the first point of contact for client technical support inquiries
Manage and prioritize support tickets using Zendesk
Train industry personnel on the use of instrumentation
Maintain and update technical documentation and knowledgebase articles
Travel to remote site...
            

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Job Details

Location Kingston, Ontario
Job Type Full-time
Category Computer Occupations
Posted Date June 12, 2026
Application Deadline July 22, 2026