Technical Support Tech I

Description

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Skills

cabling installation, networking, server installation, IT Support, data center operations

Top Skills Details

cabling installation,networking,server installation,IT Support,data center operations

Addition...

Ready to Apply?

Submit your application today and join our talented team at TEKsystems.

Submit Application