Technical Support Team Lead

Overview

On behalf of Tipalti, SD Solutions is looking for a talented Technical Support Team Lead to step onto a fintech unicorn rocketship.

As a Technical Support Team Lead, you will oversee an Engineering Support team while remaining hands‑on about 50% of the time. In this role, you'll play a pivotal part in driving seamless daily operations, ensuring timely and effective ticket resolution, and fostering the growth and development of your team. Reporting to the Engineering Support Manager/Senior Manager, you will serve as a vital bridge between our engineering teams, customers, and leadership, with primary coverage across the US/LATAM time zones.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Check out our career opportunities here.

Responsibilities

• Mentor and support your team members, providing guidance on complex technical issues and designing onboarding proc...

Ready to Apply?

Submit your application today and join our talented team at SD Solutions.