Technical Support Specialist L2 & L3

About CodeForce

CodeForce is a dynamic technology company specializing in innovative SaaS solutions and cloud communication platforms. We pride ourselves on delivering exceptional customer experiences through top-notch technical support and cutting-edge technology.

We are currently seeking a skilled Technical Support Specialist L2 & L3 to join our team and help deliver expert-level assistance to our customers.

Position Overview

The Technical Support Specialist L2 & L3 will be responsible for providing advanced technical support and troubleshooting for our SaaS products and hosted VoIP PBX systems. This role involves diagnosing complex issues, escalating when necessary, and collaborating with engineering teams to drive resolution.

Responsibilities

• Provide second and third-level technical support for SaaS and VoIP PBX products
• Investigate and resolve complex technical issues related to cloud communication platforms

Ready to Apply?

Submit your application today and join our talented team at CodeForce.

Submit Application