Technical Support Senior Analyst - Evernorth - Remote

The Cigna Group
📍 Phoenix, AZ, United States 💼 Full-time 🕒 Posted June 06, 2026

Job Description

The **Technical Support Senior Analyst** is responsible for automating, maintaining, and enhancing the Facets Booklet System (FBS), which supports customer booklets and certificates. You’ll collaborate with regulatory and product teams to convert legislative and business requirements into system solutions. You’ll automate manual processes and work across multiple authoring systems as needed

**What You’ll do:**

+ Support a custom Cigna-built system using BPL, a procedural programming language based on C that interfaces with Unix.
+ Design, code, test, and debug BPL programs to update language and functionality within the Facets Booklet System.
+ Perform system analysis and Case Installation Tool (CIT) mapping, translating CIT variables into FBS variables.
+ Review and implement state and federal legislation, product enhancements, and regulatory text provided by the State Filing team, ensuring accuracy and compliance.
+ Insert and maintain approved content...

Ready to Apply?

Submit your application today and join our talented team at The Cigna Group.

Submit Application

Job Details

  • Location Phoenix, AZ
  • Job Type Full-time
  • Category other-general
  • Posted Date June 06, 2026
  • Application Deadline June 11, 2026