Technical Support Representative

TCWGlobal

📍 Long Beach, California, United States 💼 Full-time 🕒 Posted July 02, 2026

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Job Description

Tech Support Representative
W2 Contract to Hire
Hybrid, Long Beach, CA 
$20-23.50/hr + Benefits
In Office Tuesday & Wednesday (6am-3pm).
Remote Thursday, Friday (6am-3pm) & Saturday (9am-6pm)
Key Responsibilities
Review and take action on daily reports, providing timely status updates as needed.

Maintain accurate technical support logs and detailed records while following established company procedures. This includes troubleshooting and resolving issues, including assisting customers over the phone.

Collect and share examples of current trends with internal stakeholders to help identify opportunities for improvements in manufacturing and education.

Potentially train internal associates and external stakeholders in different markets.

Provide technical support to stakeholders across global regions.

Manage multiple support channels for ...
            

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Job Details

Location Long Beach, California
Job Type Full-time
Category Computer Occupations
Posted Date July 02, 2026
Application Deadline August 11, 2026