Technical Support Operation Representative

Motorola Solutions
📍 Schaumburg, Illinois, United States 💼 Full time 🕒 Posted June 10, 2026

Job Description

Job Description

We are seeking a dedicated professional to provide comprehensive pre- and post-sales technical support for our North and Latin American customer base. In this role, you will manage technical inquiries for MOTOTRBO and related products, ensuring a high-quality experience through diligent problem-solving and effective communication.

Key Responsibilities & Qualifications:

  • Own the customer experience by managing technical support tickets from initial contact to resolution, ensuring all expectations and service standards are met.

  • Provide expert troubleshooting via phone and email, utilizing technical equipment to reproduce system configurations and resolve complex issues.

  • Collaborate across departments as a primary liaison, communicating effectively in written and spoken English to bridge the gap between customers and internal teams.

  • Apply analytical thinking

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  • Job Details

    • Location Schaumburg, Illinois
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 10, 2026
    • Application Deadline July 20, 2026