Technical support manager jhb - northern suburbs

A leading cash management company based in Houghton is urgently looking for a Support Manager to be responsible for managing the provision of technical support to ICT operations through efficient and responsive Service Desk and Service Delivery Management teams. The Support Manager will be accountable for the delivery of the functional strategy and service management performance in line with service level agreements (SLAs).

In order to be considered, the following is required: Degree in Information Technology Management, Computer Science, Business Administration, Commerce, or similar Certification in relevant Enterprise Architecture or Technology frameworks and methodologies (Advantageous) Proficiency in Microsoft Office Suite Strong customer service skills Team leadership experience Business analysis skills Good written and verbal communication skills Knowledge of programming languages Data modeling skills Understanding of...

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