Technical Support Manager

Job Description

Fugro is a global leader in geo‑data, helping our clients design, build and operate their assets in a safe, sustainable and efficient way. We are looking for a technical support manager to lead the delivery of technical and operational support for our uncrewed surface vessel (USV) systems within Seakit. This role plays a key part in improving the performance, reliability and uptime of our systems.

Responsibilities

• Lead, coach and develop a team of technical support engineers, fostering a collaborative and accountable environment.
• Ensure the timely and accurate delivery of technical support to internal and external stakeholders.
• Act as the escalation point for complex technical issues.
• Manage priorities, workload and resource allocation across support activities.
• Develop and improve technical support processes, including ticketing, troubleshooting and escalation.
• Drive knowledge management a...

Ready to Apply?

Submit your application today and join our talented team at Fugro.