Technical Support I

Anthology Inc

📍 Colombia, Colombia, Colombia 💼 Full-time 🕒 Posted June 27, 2026

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Job Description

Description
Technical Support I
Remote - Colombia 
About the Role
This role focuses on the Blackboard LMS which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. It’s a solution that’s continuously evolving to meet users’ needs and we’re looking for someone who can play an integral role in the success of the Customer Support team within this specific product line. 
Our Customer Support team has a proven track record of delivering high-quality technical support in a 24x7 environment to our customer base. 
Responsibilities
Managing the resolution of technical issues for a distinct set of customers. Customers are system administrators who provide mission-critical services via Blackboard e-learning applications to students and faculty at a wide variety of learning institutions 
Troubleshooting complex web applications. Issues to be resolved require a broad range o...
            

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Job Details

Location Colombia, Colombia
Job Type Full-time
Category Computer Occupations
Posted Date June 27, 2026
Application Deadline August 06, 2026