Technical Support Engineer – Remote (Healthcare IT)

Location: LATAM (Remote)
Schedule: Full-time, aligned to EST (UTC–5)

Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high-performing Technical Support Engineer with exceptional English communication skills , strong troubleshooting abilities, and the capacity to learn fast and work under pressure.

This is a client-facing support role . You will assist dentists in New York who expect clear communication, quick understanding of their issues, and effective resolution. Only candidates with C1+ fluency and sharp problem-solving skills will be considered.

• Provide real-time technical support to U.S. dental offices (phones, remote access, tickets).

• Troubleshoot issues related to Windows 10/11, networking, printers, scanners, VoI...