Technical Support Engineer

This is a full-time, on-site Technical Support Engineer (Integrations & Partnerships) role based in Nairobi County, Kenya. You will serve as the critical technical interface between Pesapal and our external ecosystem, including acquiring banks, mobile money platforms, and 3rd party switches.

The successful candidate will manage the sanity check phase of new integrations and provide Level 1 technical troubleshooting for existing connections. This role goes beyond standard support; it requires a hands-on engineer capable of performing basic server administration, monitoring system processes, and running scripts to ensure our payment rails remain robust and reliable. You will collaborate daily with technical teams at our partner banks and telcos to resolve bottlenecks and optimize service delivery.

Qualifications

• Technical Troubleshooting: Expertise in Level 1 troubleshooting techniques with a focus on API integrations and financial messaging.
• Syst...

Ready to Apply?

Submit your application today and join our talented team at Pesapal Limited.