Technical Support Engineer – Integrations

Alltech Consulting Services

📍 Santa Clara, California, United States 💼 Contract 🕒 Posted June 07, 2026

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Job Description

Job Description
Duties Overview:

Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering.

What you will do in this role:
Be a Customer Advocate providing support to users/administrators of our platform

Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations

Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected beh...

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Job Details

Location Santa Clara, California
Job Type Contract
Category Computer Occupations
Posted Date June 07, 2026
Application Deadline July 17, 2026