Technical Support Engineer

• 3+ years in infrastructure operations, NOC, or technical support
• Strong UNIX/Linux skills: log analysis, process and service management, cron jobs, basic scripting
• Hands-on experience with a monitoring platform: Zabbix, Prometheus, Azure Monitor or equivalent.
• Oracle SQL proficiency — data validation and anomaly detection in production databases
• Methodical, high-disciplined working style — NOC watch demands consistent alertness across a full 12-hour shift
• Ability to work independently overnight with sound escalation judgement
• Clear written English for complete, accurate Jira ticket and runbook documentation
• Strong organization, planning, estimation skills; ability to multi-task and monitor others’ activities.
• High attention to detail; strong comprehension and lateral thinking.
• Integrity, transparency, and a customer-first mindset

Ready to Apply?

Submit your application today and join our talented team at Staffington Global.