Technical Support Engineer

CTG is seeking a Technical Support Engineer to provide production support for critical enterprise applications in a fast-paced, mission-critical environment. This role is ideal for a technically strong professional with experience troubleshooting complex application issues, analyzing system logs, supporting integrations, and resolving production incidents.

**Location:** Dallas, TX

**Duration:** 9 Months

**Key Responsibilities**

+ Provide technical and production support for enterprise applications and services.
+ Troubleshoot application, database, and integration issues to ensure system stability.
+ Perform root cause analysis and implement corrective actions for recurring incidents.
+ Analyze logs, monitor system performance, and resolve production issues.
+ Support APIs, data flows, and system integrations across multiple platforms.
+ Participate in incident management activities, including high-priority and critical production ev...

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