Technical Support Engineer 1

Datadog
📍 Sydney, New South Wales, Australia 💼 Full-time 🕒 Posted March 02, 2026

Job Description

Technical Support Engineer 1

Sydney, Australia

#LI-SL1

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to e...
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    Job Details

    • Location Sydney, New South Wales
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date March 02, 2026
    • Application Deadline April 11, 2026