Technical Support Engineer 1

Copeland

📍 Mexico City, Mexico City, Mexico 💼 Full time 🕒 Posted February 25, 2026

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Job Description

Technical Support Engineers (TSE) partner with customers to ensure their success through deep technical knowledge of Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers recommending Platform and System improvements to R&D, providing customer insight to sales, and make sure NI is ready to support new Products and Systems.
In this Role, Your Responsibilities Will Be:
Resolves technical issues for customers across all account tiersResolves customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms.Escalates complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.Reports design, reliability, or maintenance issues or bugs to...
            

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Job Details

Location Mexico City, Mexico City
Job Type Full time
Category Computer Occupations
Posted Date February 25, 2026
Application Deadline April 06, 2026