Technical Support & Data Operations Engineer

Hello!

At Factorial, we’re on a mission to help companies manage their people smarter, faster, and better. To support our growth, we’re looking for a Technical Support & Data Operations Engineer who will be the ultimate problem-solver. You will be responsible for hunting down bugs in our codebase, implementing clean fixes, and handling critical data extraction, transformation, and loading (ETL) tasks to ensure our customers have a seamless experience.

Are you ready for the challenge?

About the role

As a Technical Support & Data Operations Engineer, you’ll bridge the gap between our Customer Experience and Core Engineering teams. Your primary mission is product stability: diagnosing, troubleshooting, and fixing bugs directly in our codebase ( Ruby, Python and Java).

When the bug queue is clear, you will pivot to our data vanguard—ensuring customer data integrations, leg...

Ready to Apply?

Submit your application today and join our talented team at Factorial.