Technical Support Associate (Thu, Fri, Sat, Sun: 12pm-10pm)

Evolv Technologies Inc.
📍 Waltham, Massachusetts, United States 💼 Full time 🕒 Posted July 02, 2026

Job Description

The Elevator Pitch 

Evolv is looking for a Technical Support Associate to join our steadily growing team. In this role you will interact and support customers, partners and field service engineers. Acting as a trusted advisor in Evolv’ s technology. We help keep people of all ages safe in schools, hospitals, stadiums and more. You will be helping keep people safe by supporting Evolv Express, weapon detection system, including our cutting-edge data analytics portal. 

Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing? 

 In the first 30 days, you will: 

  • Participate in our new hire training orientation  
  • Participate in our technical product training session  
  • Learn and understand the product, and product issues enough to assist with customer support. 
  • Shadow the rest of the support team working on customer issues. 
  • Assist with scheduled remote system upgra...

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Job Details

  • Location Waltham, Massachusetts
  • Job Type Full time
  • Category Computer Occupations
  • Posted Date July 02, 2026
  • Application Deadline August 11, 2026