Technical Support Analyst

Clarivate
📍 El Prat de Llobregat, Catalonia, Spain 💼 Full time 🕒 Posted February 26, 2026

Job Description

We are looking for a Technical Support Analyst to join our growing Customer Care Support Team at Clarivate! The Technical Support Analyst is responsible for providing technical assistance, troubleshooting, and problem resolution to end users and customers experiencing software issues. 

This is an amazing opportunity to work in a knowledge-centered technical support role in the library industry, supporting global clients. If you have skills in information science, librarianship and technology, then we would love to talk to you! 

About You – experience, education, skills, and accomplishments.

  • 2 years of experience working in a related Customer Care or library environment.

  • Bachelor’s degree (Library Sciences, STEM or Computer Science) or equivalent relevant experience.

  • Fluency in English required (written and spoken).

  • Experience with MS Office (Excel, Word and PowerPoint) and technical troubleshooting tool...

  • Ready to Apply?

    Submit your application today and join our talented team at Clarivate.

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    Job Details

    • Location El Prat de Llobregat, Catalonia
    • Job Type Full time
    • Category Computer Occupations
    • Posted Date February 26, 2026
    • Application Deadline April 07, 2026