Technical Support Analyst

Central Parking
📍 Chippenham, England, United Kingdom 💼 Full-time 🕒 Posted June 23, 2026

Job Description

About the role:

As a Technical Support team member, you will:

  • grow an in-depth understanding of the products we offer

  • Assist clients with general enquiries, questions and service requests.

  • Develop troubleshooting skills to be able to identify, replicate, diagnose, and resolve technical issues within a variety of systems.

  • Work with our 2nd line Technical Support to resolve more complex cases

  • Ensure clients are kept up to date with progress and timelines
  • Being part of the 1st line Technical Support Analysts, you will be the first point of contact for clients, building friendly and trusting relationships both via phone and email/helpdesk environment.


    Working Monday to Friday as standard, with evening and weekend to cover urgent issues on a rota basis.


    Skills

  • Great customer service skills and attention to detail

  • A passion for IT

  • Excited an...
  • Ready to Apply?

    Submit your application today and join our talented team at Central Parking.

    Submit Application

    Job Details

    • Location Chippenham, England
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date June 23, 2026
    • Application Deadline August 02, 2026