Technical Support Agent (English)

Keen
📍 Bogotá, Bogota, Colombia 💼 Full time 🕒 Posted June 24, 2026

Job Description

About Keen

Keen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Europe. Our teams support complex software platforms used by businesses around the world.

This is not a traditional call centre role. Our teams handle complex work that requires judgment, product knowledge, and real problem solving. The environment is fast-paced, data-driven, and performance-oriented.

In return, Keen offers long-term careers, equitable compensation, and the opportunity to work in the future of the customer support industry. As Tier-1 work is automated by AI, Keen teams focus on the complex work that tech companies will always need.

About the Role

We are hiring Senior Customer Support Advisors (English Speaking) to support software and hardware platforms used by businesses across the U.S. and internationally.

In this role, you will help customers t...

Ready to Apply?

Submit your application today and join our talented team at Keen.

Submit Application

Job Details

  • Location Bogotá, Bogota
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 24, 2026
  • Application Deadline August 03, 2026