Technical Specialist

Position Title: ERP Academic Coordinator

Experience: 2–3 Years (University ERP experience preferred)

Employment Type: Full-Time

Job Summary

The ERP Academic Coordinator will be responsible for providing functional support for the university’s ERP system. The role focuses on resolving ERP user issues, supporting faculty and staff in ERP usage, ensuring smooth ERP operations, and coordinating with the technical team for issue resolution.

Key Responsibilities

• Provide daily functional support to ERP users (Faculty, HODs, Academic Staff).
• Course registration issues
• Attendance marking issues
• Timetable visibility issues
• Student enrollment issues
• User access and login issues
• Respond to ERP support queries via ticket, email, or in person.
• Coordinate with ERP technical team or vendor for bug fixes and technical issues.
• Follow up on pending issues until cl...

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