Technical Services Representative at Atlantic Packaging

Drive technical excellence at Atlantic Packaging as a Technical Services Representative. Engage with customers to enhance product performance and resolve quality issues effectively.
At Atlantic Packaging, you’ll serve as the essential technical liaison between clients and internal teams. Your responsibilities include documenting customer visits, providing on-site technical support, auditing processes, and coordinating improvements. You will also troubleshoot equipment issues and guide customers through transitions to new automated systems.
Key Responsibilities:
• Conduct regular customer visits to enhance relationships
• Document all visits in Technical Service Reports
• Provide on-site support during trials and start-ups
• Audit carton quality, design, and customer processes
• Coordinate design improvements with various teams
Requirements:
• Experience in the corrugated packaging industry
• Strong knowledge of converting processes
• Excellent communica...

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