Technical Services Manager

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Overview

Technical Service Manager – Location: Redhill • Salary: Up to £52,000

We’re looking for a proactive and technically strong Technical Service Manager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical Service Manager, you’ll play a vital role in managing service cases, working closely with MoD teams, field engineers, and internal stakeholders to ensure SLA/KPIs are met and customer satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills.

Responsibilities

• Manage and drive support cases from initial report through to resolution.
• Work closely with MoD engineering and proje...

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