Technical Service Representative

Bruno Independent Living Aids

📍 Oconomowoc, Wisconsin, United States 💼 Regular Full-Time - RFT 🕒 Posted June 01, 2026

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Job Description

 
  Overview 
 Serve customers via telephone call-center to provide product installation and service information. Perform troubleshooting diagnostics on company products and instruct customers on proper functioning by reviewing engineering drawings and dimensions. Work in a fast-paced environment and multi-task using computer software during customer discussions. Collect and analyze data for continuous improvement.
 
   Responsibilities  
 Maintain proficiency in product knowledge/troubleshooting and customer instruction
 Verbally respond promptly to incoming customer telephone calls in a telephone queue and emails
 Perform troubleshooting diagnostics on company products via telephone
 Address complaints concerning product performance, referring complaints of service failures to designated departments for investigation
 Accept parts orders by completing telephone and online requests
 Re...
            

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Job Details

Location Oconomowoc, Wisconsin
Job Type Regular Full-Time - RFT
Category Information and Record Clerks
Posted Date June 01, 2026
Application Deadline July 11, 2026