Job Description
What success looks like in this role:
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and opportunities for career progression that can kick-start your career in Information Technology.
What success looks like in this role:
Provide 1st Level IT Support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Accurately document calls and incidents.
Manage time and workload to meet predetermined service levels.
Maintain data accuracy in our contact management system.
Assign incidents and requests to the corr...
Ready to Apply?
Submit your application today and join our talented team at Unisys.
Submit ApplicationJob Details
- Location Canberra, Australian Capital Territory
- Job Type Full-time
- Category Computer Occupations
- Posted Date February 28, 2026
- Application Deadline April 09, 2026