Technical Service Desk

Unisys

📍 Canberra, Australian Capital Territory, Australia 💼 Full-time 🕒 Posted May 28, 2026

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Job Description

What success looks like in this role: 
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and opportunities for career progression that can kick-start your career in Information Technology.Provide 1st Level IT Support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Accurately document calls and incidents.
Manage time and workload to meet predetermined service levels.
Maintain data accuracy in our contact management system.
Assign incidents and requests to the correct support group.
Act as a single point of contact on incidents and problems logged.
            
            Ready to Apply?Submit your application today and join our talented team at Unisys.
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Job Details

Location Canberra, Australian Capital Territory
Job Type Full-time
Category Computer Occupations
Posted Date May 28, 2026
Application Deadline July 07, 2026