Technical Sales Support Engineer

(vacancies in both Kenya and Nigeria)
Job Description:
1.Develop and manage distributors for household energy storage systems via digital channels, providing product training, sales enablement tools, and end-to-end order support.
2.Collaborate with technical teams to customize product solutions (e.g., off-grid/hybrid configurations) based on regional energy needs.
3.Lead remote engagement with clients, including technical proposal review, contract negotiation, and post-sales issue resolution.
4.Work cross-functionally to optimize customer journey metrics (e.g., on-time delivery rate, NPS).
5.complete other tasks arranged by the leadership
Requirements:
honesty, integrity, loyalty (no slacking, no speculation, honest and trustworthy)
result orientated
Strong learning ability, good at thinking and summing up
strong communication skills, know how to think differently (able to speak English)
Hard-working and stress-resistant
strong customer service aw...

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