Technical Program Manager

1. Role Summary Lead enterprise transformation using GenAI & Agentic AI, driving shift to AI first, autonomous operations with measurable business outcomes Own end-to-end lifecycle from strategy → operationalization → scaled adoption, ensuring enterprise-wide value realization 2. Key Responsibilities a. Transformation Program Leadership Drive end-to-end AI-led digital/process transformation and define AI first Target Operating Models Deliver measurable outcomes across cost, productivity, cycle time, and customer experience b. GenAI & Agentic AI Strategy Identify and prioritize high-value AI transformation use cases (copilots, agentic workflows, decisioning) Enable evolution from human-in-loop → semi-autonomous → fully autonomous enterprise operations c. Operationalizing AI with Delivery Teams Embed AI into delivery workflows, integrating with enterprise systems and establishing run models, SLAs, and continuous improvement loops Drive POC → pilot → industrialization → scale, with playbo...

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