Technical Hardware Support Tier 2

Job Advert Summary

An after-sales support role responsible for liaising with clients to troubleshoot faults and assist with repair services, new installs, ad-hoc installations, and de/re-installation services for all Optix product ranges.

Minimum Requirements

Minimum level of education: Grade 12 / N4 (Matric)

3-5 years experience in a Logistics environment

Logistics qualification would be an advantage

Duties & Responsibilities

• Efficiently plan and coordinate new installations, ad-hoc installations, de/re installations and repair services for all clients across all Optix product ranges where required.
• Perform sufficient troubleshooting steps before arranging an onsite technician for any type of repair work.
• Ensure successful implementation and repair services of all Optix product ranges within all client organizations.
• Addressing technical issues that may arise during deployment or repair w...

Ready to Apply?

Submit your application today and join our talented team at Optix.