Technical Customer Support Representative

NPAworldwide

📍 Ferrara, Emilia-Romagna, Italy 💼 Full-time 🕒 Posted July 05, 2026

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Job Description

Role Summary
Our client is seeking a Technical Support Specialist to provide technical assistance to customers, partners, and internal stakeholders by diagnosing and resolving hardware and software-related issues. The successful candidate will play a key role in supporting product implementation, troubleshooting technical challenges, delivering training, and ensuring a high level of customer satisfaction.
This role is ideal for a technology-driven professional who enjoys problem-solving, customer interaction, and working in a dynamic, fast-paced environment.
Key Responsibilities
Provide technical support to customers, partners, sales representatives, and internal teams via phone, email, and chat.
Diagnose and resolve hardware, software, connectivity, installation, and configuration issues.
Provide technical expertise on database setup, user management, reporting, system configuration, and platform navigation.
Troubleshoo...
            

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Job Details

Location Ferrara, Emilia-Romagna
Job Type Full-time
Category Computer Occupations
Posted Date July 05, 2026
Application Deadline August 14, 2026