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Technical Customer Support Advisor

The Sherwin-Williams Company
📍 Bolton, England, United Kingdom 💼 Full-time 🕒 Posted May 30, 2026
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Job Description

This position is part of the P&M EMEAI Technical Customer Support team.

To provide an excellent level of technical support to the customer and internal colleagues on the use of our products to ensure customer satisfaction.

  • Respond to telephone and email enquiries in relation to technical questions on our product line with a target enquiry response time of 24 hours
  • Ensures a professional and courteous response to all customers (external and internal)
  • Provide prompt and accurate information to customers, field sales staff and other internal customers upon request in relation to technical aspects of a product or coatings specification
  • Participate in customer meetings including specifiers and architects
  • Provide detailed technical specifications to satisfy customer needs
  • Provide technical information on request to internal and external customers
  • Utilise effectively for all enquiries feeding into projects
  • Continual devel...

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    Job Details

    • Location Bolton, England
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date May 30, 2026
    • Application Deadline July 09, 2026