Technical Customer Service (GC MS)

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Manage projects, being responsible for the entire order processing workflow (e.g., sample receipt inspection, test planning, order controlling, test monitoring, and invoicing).
• Performs secondary or upper level review of laboratory data calculations, integrations and interpretations, quality control checks, laboratory Information Management Systems (LIMS) entries, and other data management functions as required.
• Performs secondary or upper level review, as needed, surrounding third party subcontract laboratory data entered into the LIMS for reporting.
• Responsible for recognizing and correcting errors in lab results committed throughout the analysis process and approving for final reporting.
• Responsible for high quality and integrity of release of reports prior sending to customers.
• Understand the methods and technologies utilized a...

Ready to Apply?

Submit your application today and join our talented team at SGS.